Effective Date: September 26, 2026
Last Updated: September 26, 2026
This Shipping & Delivery Policy explains how Spirk Wheels LLC processes and delivers orders.
1. SHIPPING AREA
Spirk Wheels currently ships within the United States.
Shipping is available to:
- All 50 U.S. states.
- Alaska.
- Hawaii.
- Eligible U.S. territories.
Spirk Wheels does not currently offer international shipping outside the United States and its eligible territories.
2. ADDRESS RESTRICTIONS
Spirk Wheels does not currently deliver freight orders to:
- PO Boxes.
- APO addresses.
- FPO addresses.
Customers must provide a suitable physical delivery address.
3. FREE SHIPPING
Standard shipping is currently FREE for eligible orders within our stated U.S. delivery area.
There is no standard shipping charge added to eligible orders.
If a customer requests a special or non-standard transportation service that creates an additional charge, that charge will be disclosed before payment or before the customer agrees to the additional service.
4. ORDER PROCESSING
Orders are generally processed within 1–3 business days after payment has been confirmed.
Processing may include:
- Payment verification.
- Order verification.
- Product preparation.
- Freight coordination.
- Shipping documentation.
- Dispatch scheduling.
Weekends and recognized holidays may affect processing times.
5. DELIVERY TIME
Typical delivery is approximately 5–10 business days after dispatch.
Delivery estimates are not guaranteed arrival dates unless Spirk Wheels expressly agrees to a guaranteed service in writing.
6. FREIGHT DELIVERY
Spirk Wheels primarily uses freight transportation for applicable products.
Large products such as electric bikes, mountain bikes, golf carts, and other oversized items may require freight delivery.
7. CURBSIDE DELIVERY
Unless otherwise agreed in writing, freight delivery may be curbside.
Curbside delivery generally means that the carrier delivers the shipment to an accessible location at or near the delivery address.
The carrier may not be required to:
- Move products inside a home or building.
- Move products into a garage.
- Carry products upstairs.
- Assemble the product.
- Move the product through restricted access areas.
Customers should make appropriate arrangements for handling large or heavy products after delivery.
8. DELIVERY ACCESS
Customers are responsible for ensuring that the delivery address is reasonably accessible to the required freight vehicle.
Please notify us before shipment if access may be affected by:
- Narrow roads.
- Gates.
- Low bridges.
- Unpaved roads.
- Weight restrictions.
- Limited turning space.
- Other access restrictions.
9. TRACKING
Tracking or freight shipment information will be provided when available.
Customers may receive:
- Tracking numbers.
- Freight reference numbers.
- Carrier information.
- Shipment-status updates.
- Estimated delivery information.
10. DELIVERY APPOINTMENTS
A freight carrier may contact the customer to arrange a delivery appointment.
An adult may be required to be present to receive or sign for the shipment.
Customers should provide accurate telephone and contact information so freight carriers can coordinate delivery when necessary.
11. CUSTOMER PICKUP
Customer pickup is available when arranged and confirmed in advance.
Do not travel to collect an order until Spirk Wheels confirms that the product is ready for pickup.
Pickup instructions may include:
- Collection time.
- Identification requirements.
- Order verification.
- Loading instructions.
12. DELIVERY ADDRESS ACCURACY
Customers are responsible for providing a complete and accurate physical delivery address.
Contact Spirk Wheels immediately if delivery information needs to be corrected.
Address changes may not be possible once an order has shipped.
13. DAMAGED SHIPMENTS
Inspect freight packaging when reasonably possible before accepting delivery.
If visible damage exists, document the condition and notify Spirk Wheels.
Damage, incorrect-product, or shortage claims should be reported within 30 days after delivery.
Photographs and other documentation may be requested.
14. DELAYED OR LOST SHIPMENTS
If a shipment becomes significantly delayed or appears lost, contact Spirk Wheels.
We will review available tracking information and work with the applicable freight carrier where appropriate.
15. DELIVERY DELAYS
Delivery may be affected by circumstances outside our reasonable control, including:
- Severe weather.
- Carrier congestion.
- Transportation disruptions.
- Road closures.
- Freight scheduling.
- Natural disasters.
- Labor disruptions.
- Government restrictions.
16. CONTACT
Spirk Wheels LLC
1500 N Grant St #7137
Denver, CO 80203
United States
Email: support@spirkwheels.store
Phone: +1 320-766-1354
Website: https://spirkwheels.store